Activate and use your credit card

Activate and use your credit card
  • Activate your virtual card: Activate instantly when your application via digital channels is approved, without needing to wait for the physical card Activate your virtual card: Activate instantly when your application via digital channels is approved, without needing to wait for the physical card
  • Activate your physical card: A simple, convenient way to activate your card via the HSBC HK App no matter where you are Activate your physical card: A simple, convenient way to activate your card via the HSBC HK App no matter where you are
  • View card details: We bring your credit card into digital form, giving you an instant access to your card details via the HSBC HK App so you can start using it View card details: We bring your credit card into digital form, giving you an instant access to your card details via the HSBC HK App so you can start using it

How to activate your virtual credit card

How to activate your virtual credit card

Step 1: Log on to the HSBC HK App. On the 'Home' screen, tap on the credit card you wish to activate

How to activate your virtual credit card

Step 2: Tap on ‘View more'

How to activate your virtual credit card

Step 3: Select 'Manage credit cards'

How to activate your virtual credit card

Step 4: Go to 'Card details'

How to activate your virtual credit card

Step 5: Select 'Activate your virtual card now' and follow the on-screen instructions to complete the activation

How to activate your physical card

How to activate your physical card

Step 1: Log on to the HSBC HK App and select the credit card you wish to activate

How to activate your physical card

Step 2: Tap on ‘Activate'

How to activate your physical card

Step 3: Tap 'Activate physical card'

How to activate your physical card

Step 4: Input your new credit card's expiry date and select 'Activate card' to confirm activation

How to view your card details

How to view your card details

Step 1: Log on to the HSBC HK App. On the 'Home' screen, tap on the credit card you wish to view card details

How to view your card details

Step 2: Tap on ‘View more'

How to view your card details

Step 3: Select 'Manage credit cards'

How to view your card details

Step 4: On this screen, you can add the card to your digital wallets

How to view your card details

Step 5: Go to 'Card details' to view your credit card information

Banking tips

Temporarily block your card

Ease your worries of cards being misused

View budget and insights

Understand where your money goes

Enable push notifications

Receive payment reminders and so much more

Get help with our live chat

Chat is available 24/7 to support you

Video playlist

The following videos may redirect you to an external website. Please be aware that the external site's policies will differ from our website terms and conditions and privacy policy. 

What's the best way to shop online? | HSBC Mastercard® Debit Card (In Cantonese)

How much cash should I exchange for my next trip? | HSBC Mastercard® Debit Card (In Cantonese)

How to send money to your children studying overseas? | HSBC Mastercard® Debit Card (In Cantonese)

Remarks
  • • Once you activate your virtual credit card, the cumulative spending amount is limited to HKD10,000 or the approved credit limit, whichever is lower.
  • • If you don't activate your physical credit card within 14 days of your virtual credit card activation, both the virtual and physical credit card will be suspended after the 14-day period.
  • • To borrow or not to borrow? Borrow only if you can repay!

Note:

  • • The screen displays are for reference and illustration purposes only.
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