The Well+ “Winter Wonders” Lucky Draw - Terms and Conditions

  1. The Well+ Lucky Draw (the “Lucky Draw”) is offered by The Hongkong and Shanghai Banking Corporation Limited in the Hong Kong Special Administrative Region (“Hong Kong”) (and its successors and assigns) (“HSBC” or the “Bank”), runs from 1 December 2022 to 31 January 2023 (both dates inclusive) (the “Promotional Period”) and shall at all times be subject to these terms and conditions (“Terms and Conditions”).
  2. The Lucky Draw is available to customers of The Hongkong and Shanghai Banking Corporation Limited, incorporated in the Hong Kong Special Administrative Region (“Hong Kong SAR”) with limited liability.
  3. All participants must fulfil all of the following criteria [3(a),(bi),(c)-(d)] OR [3(a),(bii),(c)-(d)] (an “Eligible Customer”) below in order to join the Lucky Draw:
    1. be aged 18 or above on or before 1 December 2022; AND
    2. (i) successfully enrol in the Well+ wellness reward programme (“Well+” or “the Programme”) via HSBC HK
      Mobile Banking app during the Promotional Period (For further details on joining Well+ including the Well+ Terms and Conditions, please refer to the Well+ website or the HSBC HK Mobile Banking app); OR
    1. (ii) customers who enrol to Well+ on or before 30 November 2022; AND
    2. be a resident of Hong Kong with a valid Hong Kong Identity Card; AND
    3. have a valid Hong Kong correspondence address under the Bank’s record.
    An Eligible Customer who fulfils criteria [3(a),(bi),(c)-(d)] who is a new registrant of joining during the Promotional Period (“New Registrant”) will be entitled to 3 lucky draw chances.
    An Eligible Customer who fulfils criteria [3(a),(bii),(c)-(d)] is an existing Well+ members will be entitled to 1 lucky draw chance.
    Any person who does not fulfil all the above required criteria will NOT be eligible to participate in the Lucky Draw. The Lucky Draw is not applicable to staff of the Bank or any HSBC Group entity in Hong Kong.
  4. Eligible Customers will also get i) HKD50 supermarket coupon and Well+ sports towel; or ii) Well+ water bottle and Well+ sports towel if they successfully register for Well+ at designated truck show events during the Promotional Period. If a New Registrant refers another customer to join Well+ and complete the registration at the same time, each of them will get a HKD25 coffee coupon. Each Eligible Customer can only enjoy this offer once.
  5. Lucky Draw winners (each a “Winner”) will be drawn randomly by computer at the end of Promotional Period. A total of 10 prizes (each a “Prize”) will be given out to Winners in the lucky draw, including:
    1. Grand prize: 2 winners will each receive an amount of HKD28,000 travel coupon
    2. 2nd prize: 8 winners will each receive an amount of HKD10,000 travel coupon
    The results of the Lucky Draw performed by the computer provided by the Bank shall be final and no disputes in respect thereof shall be entertained.
  6. Each Eligible Customer can only be eligible for one Lucky Draw Prize.
  7. The result of the Lucky Draw will also be announced on the Well+ website after the Promotional Period but before 10 March 2023. The Lucky Draw Winners will be notified by correspondence (the “Redemption Letter”) which will be sent on or before 14 March 2023 to each Winner’s local correspondence address according to the Bank’s record at the time of registration.
  8. Each Winner who receives the Redemption Letter is required to redeem the Prize according to the instructions stated in the Redemption Letter, otherwise the Prize will be deemed to be forfeited.
  9. Redemption Letter is not replaceable in the event of any loss or damage. Winners shall notify us if the Redemption Letter is not received on or before 24 March 2023. We assume no liability and will not offer any compensation in respect of any failure to receive the Redemption Letter by the winners.
  10. The Bank reserves the right to replace the Prize with any alternative gift without prior notice.
  11. The Prize is not replaceable in the event of any loss or damage.
  12. The Prize or alternative gift (where applicable) offered under this Lucky Draw cannot be converted to cash.
  13. Use of the Prize (or any alternative gift) may be subject to the suppliers’ terms and conditions applicable thereto. The Bank is not responsible for and shall have no liability in respect of the quality of goods and services provided by the suppliers of the Prize (or any alternative gift) in this Lucky Draw.
  14. The Bank shall not be liable for any damages, losses, claims, costs or proceedings incurred or suffered by the Eligible Customers as a result of their participation of the Lucky Draw.
  15. An Eligible Customer’s personal information in the Bank’s record and his/her respective account must be valid and up-to-date during the Promotional Period and at the time of mailing of Redemption Letter in order to be entitled to the Prize.
  16. The Bank has the sole and absolute discretion in determining a person’s eligibility to receive the Prize. If the Bank discovers at any time, whether after or during the Promotional Period, that any person has failed to comply with these terms and conditions, the Bank is entitled to disqualify the person from participating in the Lucky Draw and receiving the Prize.
  17. The Bank further reserves the right to exclude an Eligible Customer who violates these terms and conditions, tampers with the Lucky Draw, engages in abusive, deceit or fraudulent behaviour in relation to the Lucky Draw or makes false representations or statements or violates applicable law or regulations. The Prize may be subsequently revoked and reclaimed.
  18. It is the Winners' responsibility to comply (at their own expense) with any laws requiring payment of any tax, duty, levy or similar impost relating to the award of the Prize, and the Bank shall have no responsibility in respect thereof.
  19. No person other than the Eligible Customer and the Bank will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provisions of these terms and conditions.
  20. In the event of any dispute arising from the Lucky Draw, the decision of the Bank shall be final and conclusive.
  21. The Bank reserves the right to change these terms and conditions and terminate the Lucky Draw at any time without prior notice. The Bank accepts no liability for any such change or termination.
  22. If there is any conflict between the information contained in the promotional materials and these terms and conditions, these terms and conditions shall apply and prevail.
  23. The Lucky Draw is subject to the prevailing regulatory requirements.
  24. The Lucky Draw is held within Hong Kong. These terms and conditions shall be governed by and construed in accordance with the laws of Hong Kong and each Eligible Customer submits to the exclusive jurisdiction of the courts of Hong Kong.
  25. In the event of any discrepancy or inconsistency between the Chinese and English versions of these terms and conditions, the English version shall apply and prevail.
  26. These Terms and Conditions are to be read in conjunction with the Well+ Terms and Conditions, available on the Well+ website or on the HSBC HK Mobile Banking app. In the event of any conflict between these Terms and Conditions and the Well+ Terms and Conditions in respect of this Lucky Draw only, these Terms and Conditions shall prevail.

Issued by The Hongkong and Shanghai Banking Corporation Limited