Keep track of your health with an Apple Watch

Starting today, every step you take will bring you closer to fulfilling the promise for living healthier and enjoying the rewards that come with that promise. Join HSBC Life Well+ and start the wellness with the advanced health features of the Apple Watch – or reward yourself with up to $1,200 in RewardCash.

Take your first step by exploring HSBC Life’s insurance plans to protect yourself and your family. By joining HSBC Life Well+, achieve an average of 9,000 steps a day over 24 consecutive months to earn fabulous benefits.

Apple Watch

Step 1: Buy the watch at a special price with a 24-month interest-free instalments with your HSBC credit card1.

Step 2: Get a refund to cover your Apple Watch monthly instalments by achieving the step target every month.

OR

Up to $1,200 in RewardCash

Earn RewardCash every month by meeting the monthly step target. RewardCash is the rewards scheme for HSBC credit card holders.

Check out what you can earn with your daily steps

Find out how much you can earn towards repaying your monthly Apple Watch instalments or in RewardCash with your daily steps. The more steps you take towards your monthly step target, the more you'll earn.

Choose an Apple Watch Series 6 at a special price of HKD3,1204 (in monthly instalments of HKD130 over a 24-month period) or RewardCash.

Average steps per day Refund you'll redeem that month for your Apple Watch RewardCash (RC) you’ll earn that month
9,000 steps or more HKD130 $50RC
7,000 – 8,999 steps HKD100 $30RC
5,000 – 6,999 steps HKD50 $15RC
Less than 5,000 steps HKD0 $0RC

Choose an Apple Watch SE at a special price of HKD2,1604 (in monthly instalments of HKD90 over a 24-month period) or RewardCash.

Average steps per day Refund you'll redeem that month for your Apple Watch RewardCash (RC) you’ll earn that month
9,000 steps or more HKD90 $50RC
7,000 – 8,999 steps HKD60 $30RC
5,000 – 6,999 steps HKD30 $15RC
Less than 5,000 steps HKD0 $0RC

Getting started is easy

Join

Take out any of our eligible insurance plans and join HSBC Life Well+ on the HSBC HK Mobile Banking app. Select between Apple Watch or RewardCash.

You'll need to stay covered under your life insurance plan with us throughout the 24-month programme period.

Get Started

Connect the Health app on your iPhone with the HSBC HK Mobile Banking app to get started.

Keep Track

Keep walking with your Apple Watch or iPhone and log on to the HSBC HK Mobile Banking app on your iPhone regularly to synchronise your steps and track your monthly progress2.

Are you eligible ?

To join this programme, you'll need to:

  • be the policyholder of 1 or more eligible insurance plans issued within the last 3 months, with total of new premiums of HKD1,000 or above5.
  • have an HSBC credit card - if you hold a UnionPay credit card or HSBC USD / RMB credit card only, you'll only be able to choose HSBC RewardCash as your reward.

 

Join HSBC Life Well+ today by taking out any of the following plans.

Term Protection Life Protection Medical Protection
  • HSBC Family Protector
  • Mortgage Protection Plan
  • HSBC Term Protector
  • Privileged Term Protection Plan
  • HSBC Family Goal Insurance Plan
  • HSBC Health Goal Insurance Plan
  • Goal Access Universal Life Plan (Protection)
  • Jade / Jade Ultra Global Generations Universal Life
  • HSBC VHIS Flexi Plan
  • HSBC VHIS Standard Plan

Make every day count with HSBC Life Well+

www.hsbc.com.hk/WellPlus
Call us on (852) 2583 8000 between these hours, except on public holidays:
  • Monday–Friday: 09:00–20:00
  • Saturday: 09:00–13:00

Frequently asked questions

Get answers to your questions about HSBC Life Well+.

What are the Apple Watch models offered under HSBC Life Well+?

HSBC Life Well+ offers you Apple Watch Series 6 and Apple Watch SE.
Here're the Apple Watch Series 6 models you can select.

  • 40/44mm Silver Aluminum Case with White Sport Band (GPS/ GPS + Cellular)
  • 40/44mm Gold Aluminium Case with Pink Sand Sport Band (GPS/ GPS + Cellular)
  • 40/44mm Space Gray Aluminium Case with Black Sport Band (GPS/ GPS + Cellular)
  • 40/44mm Blue Aluminium Case with Deep Navy Sport Band (GPS/ GPS + Cellular)
  • 40/44mm PRODUCT(RED) Aluminium Case with PRODUCT(RED) Sport Band (GPS/ GPS + Cellular)

Here're the Apple Watch SE models you can select.

  • 40/44mm Silver Aluminum Case with White Sport Band (GPS/ GPS + Cellular)
  • 40/44mm Gold Aluminium Case with Pink Sand Sport Band (GPS/ GPS + Cellular)
  • 40/44mm Space Gray Aluminium Case with Black Sport Band (GPS/ GPS + Cellular)

When will I receive my Apple Watch?

Once your application is approved, your watch will be delivered to you in about 1 month, subject to Apple Watch inventory availability.

Can I join the programme without an iPhone?

Currently you can only join the programme with your iPhone. We plan to make the programme available to Android devices soon.

Can I apply for more than one HSBC Life Well+ programme?

As the policyholder of all the eligible policies, you can apply for the HSBC Life Well+ programme once only.

How will HSBC Life track my average steps per day?

Every time you log on to the HSBC HK Mobile Banking app on your iPhone, your daily steps are synchronised from the Health app on your iPhone. Please note that manually added steps will be excluded. You're recommended to regularly log on to the HSBC HK Mobile Banking app to synchronise your step data.

Can I use other devices for step tracking?

While we recommend you to use your Apple Watch or iPhone, you can use any other step tracking devices that are compatible with the Health app on your iPhone. Pair up your step tracking device with your Health app and then connect your Health app with the HSBC HK Mobile Banking app, so your steps can be synchronised for the programme. 

How and when do I need to synchronise my steps with the HSBC HK Mobile Banking app? What if I haven’t done so before the cutoff date?

We recommend you to log on to the HSBC HK Mobile Banking app on your iPhone regularly. Your step data will be synchronised with us automatically every time you do so. To ensure your steps are counted, please log on before the 15th of each month. Failure to do so may affect your redemption or RewardCash payout, and your benefits may not be paid even if you meet your step target.

Can I transfer my programme membership or benefits to another person?

You're not allowed to transfer your programme membership to another person.

I applied for my life insurance policy more than 3 months ago but it was issued within the last 3 months. Can I still join the HSBC Life Well+ programme? 

Yes, you can still join the programme as long as your policy is eligible and the policy issue date is within the last 3 months.

The Apple Watch delivered is defective. What should I do? Will it affect the programme?

If you find your Apple Watch received is defective within 14 calendar days of your Apple Watch delivery, you should approach Apple’s technical support - the Genius Bar in any of Apple’s retail stores for diagnosis of your Apple Watch. Apple may request you to present the proof of purchase, which will be provided in the welcome email after your watch is delivered.

Subject to the diagnosis result, you may be given a case ID if a replacement of your Apple Watch is required. You're then required to call us at (852) 2583 8000 to arrange your Apple Watch replacement. HSBC Life will arrange with Apple to collect the defective watch from you and rearrange the delivery of a new Apple Watch. If your Apple Watch is found defective after 14 calendar days, you'll need to resolve that with Apple in accordance with Apple’s warranty policy. An extension of your programme start date may be granted at HSBC Life’s discretion.

Terms and Conditions

Notes

  1. By choosing an Apple Watch as your reward, you will be committing to a 24-month interest-free instalment plan via your HSBC credit card. To borrow or not to borrow? Borrow only if you can repay!
  2. We'll collect your health and wellness data for this programme only, in accordance to our PICS.
  3. Total new annual premium refers to the total annual premiums of eligible policies issued within the last 3 months only.
  4. You can choose to upgrade your watch to one with cellular connectivity at the cost of HKD400 for the Apple Watch SE or HKD800 for the Apple Watch Series 6. This cost will be spread out in instalments over the 24-month period.
  5. The minimum total new annual premiums must be:
    • HKD1,000 for the Apple Watch SE or RewardCash
    • HKD1,700 for the Apple Watch Series 6 or RewardCash

Disclaimer

HSBC Life (International) Limited (“HSBC Life”) reserves the right to change any terms and conditions regarding the HSBC Life Well+ at its discretion.

All eligible insurance plans under HSBC Life Well+ are insurance products underwritten by HSBC Life and are intended only for sale in the Hong Kong SAR. HSBC Life is incorporated in Bermuda with limited liability, and is one of the HSBC Group’s insurance underwriting subsidiaries. HSBC Life is authorised and regulated by the Insurance Authority of the Hong Kong SAR to carry on long-term insurance business in the Hong Kong SAR. Policyholders are subject to the credit risk of HSBC Life and early surrender loss.

If you wish to learn more about any of the above insurance plans, please refer to the respective product brochure for detailed features and the Policy Provisions for the detailed terms and conditions on the insurance product webpages.

Apple, the Apple logo, iPhone, Touch ID and Face ID are trademarks of Apple Inc., registered or in the process of being registered in the US and other countries. App Store is a service mark of Apple Inc.