Dear Customer

We notice that you have not used your Hong Kong HSBC Premier account, as specified in the SMS/message on Personal Internet Banking, for an extended period.

Due to security reasons and to protect your money from fraudulent transactions, accounts that are inactive for a prolonged period may be suspended and refrained from further usage.

Make a transaction with your account now

To prevent potential suspension of the Premier account, please conduct one of the following transactions through Personal Internet Banking, HSBC HK Mobile Banking app, ATM, phone banking or visit our branch by the date specified in the SMS/message on Personal Internet Banking.

  • Funds transfer (including transfers between your HSBC accounts)
  • Deposit or withdrawal
  • Bill payment
  • Any transactions with any of your Hong Kong HSBC credit cards

With HSBC Premier, you can enjoy seamless services and special privileges. Please visit to find out more. We look forward to continuously serving you.


Yours faithfully
Wealth and Personal Banking, Hong Kong


Call +852 2233 3322

Reference number: Y20-U3-FHPM0603



Issued by The Hongkong and Shanghai Banking Corporation Limited