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HSBC Life 'Life is more rewarding' offer

If you have applied for selected HSBC Life insurance plans between 23 June and 31 July, you can register online to receive PayMe discount voucher after your policy has been issued.

Register online to receive rewards

If you have registered to receive your consumption voucher with PayMe and applied for eligible insurance plans between 23 June 2022 and 31 July 2022, you can register for the 'Life is more rewarding' offer after your policy is issued to receive PayMe discount vouchers. Registration date for this offer ends on 30 November 2022.

Ready to register?

Here's what you should have on hand:

  • Your insurance plan policy number
  • Your PayMe ID

Register now

Find out where to find your insurance policy number and PayMe ID here.

Eligible insurance plans and PayMe discount vouchers

Eligible Insurance Policy3 PayMe discount vouchers
HSBC Family Protector HKD250
HSBC Voluntary Health Insurance Flexi Plan HKD500
Insurance policy1 with Annualised New Premium between HKD200,000 – HKD499,999 HKD2,000
Insurance policy1 with Annualised New Premium of HKD500,000 or above HKD5,000

Find out more

Where to find my PayMe ID?

You can find your PayMe ID by going to the ‘Me’ page and tap 'Settings' on the top right corner, then tap on 'Profile', your PayMe ID is displayed above your profile picture.

Where to find my policy number?

Via Personal Internet Banking:
You can log on to Personal Internet Banking, go to “My insurance”, then “My policies” to check your policy number the next working day after the application is approved.

Via HSBC HK Mobile Banking app:
Log on to HSBC HK Mobile Banking app and go to your “Policy overview” of the eligible insurance plan. The policy number is displayed below the plan’s name.

Or via policy document:
Or you can find your policy number in your policy document in the policy pack sent to your correspondence address within 9 calendar days from the application approval date.

If I have provided my PayMe ID to staff during the insurance application, do I have to register online?

Online registration is not needed if you have provided your PayMe ID to our staff when applying for an insurance plan.

How will the discount vouchers be issued?

According to the total amount of the discount voucher entitled, it will be issued in multiple of discount vouchers valued at HKD 250 each to the PayMe wallet. For example, if a customer is entitled to HKD 2,000 discount voucher, he/she will receive 8 x HKD 250 discount vouchers in their PayMe wallet.

Discount vouchers can be found under “Rewards” section in the PayMe app. Only one discount voucher can be consumed for each eligible transaction.

Where can I use the discount vouchers?

Discount vouchers could be used in any PayMe merchants. Find out more about the merchant list.

Can the discount voucher be transferred to cash in PayMe wallet?

No, discount vouchers are not transferable to PayMe wallet balance, not exchangeable to cash/service, other products or discounts.


  1. HSBC Life “Life is More Rewarding” offer does not apply to HSBC Swift Save Insurance Plan and HSBC VHIS Standard Plan. Terms and Conditions apply.
  2. Premium discount does not apply to Mortgage Protection Plan, HSBC Family Protector, HSBC Swift Save Insurance Plan and HSBC VHIS Flexi and Standard Plan. Terms and Conditions apply.
  3. Eligible customer will be entitled to the highest amount of discount voucher value according to the Annualised New Premium (where applicable) of the Eligible Insurance Policy.
  4. HSBC Life “Life is more rewarding” offer cannot be used in conjunction with the concurrent HSBC Life Early Summer offer.  
  5. No rewards will be offered if the Eligible Customer cancels the issued policy(ies) within the cooling off period.


PayMe is a stored value facility with license registered under Hong Kong Monetary Authority (SVF License Number: SVFB002).

HSBC Life (International) Limited (“HSBC Life”) is solely responsible on offering of the Promotion. The life insurance plans are underwritten by HSBC Life, which is authorised and regulated by the Insurance Authority of the Hong Kong SAR to carry on long-term insurance business in the Hong Kong SAR. HSBC Life will be responsible for providing your insurance coverage and handling claims under your life insurance policy. The Hongkong and Shanghai Banking Corporation Limited (“Bank”) is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agency of HSBC Life for the distribution of life insurance products in the Hong Kong SAR. The above products are products of HSBC Life but not the Bank and they are intended only for sale in the Hong Kong SAR. Policyholders will be subject to the credit risk of HSBC Life and your premiums paid will form part of HSBC Life's assets. You do not have any rights or ownership over any of these assets. Your recourse is against HSBC Life only.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between HSBC and you out of the selling process or processing of the related transaction, HSBC is required to enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the above insurance product should be resolved between HSBC Life and you directly. Please refer to the respective product brochure for detailed features and the policy provisions for the detailed terms and conditions.