Kindly go through the following steps to re-upload your required documents as stated in the SMS you've received.
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Visit our website https://insurance.hsbc.com.hk/doc-upload/. |
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Log on to Personal Internet Banking. |
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3
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Select the application reference number as shown in the SMS. |
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4
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Upload the required documents. Please ensure the documents you upload are clear and valid. The maximum file size for each file is 3MB, and the supported file formats are *jpg, *png and *pdf. |