You should be able to manage your finance faster, easier and in a way that suits you better. The iOS and Android version of HSBC HK Mobile Banking app v3 (HSBC HK App) has arrived with organised, intuitive and personalised design as well as enhanced functionality to let you manage your financial life more effortlessly than ever before.
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TipsNeed help? Now you can use the “Chat with us” feature from the “Support” menu to tell us what you need help with. It's as easy as texting a friend. |
An upgraded interface will improve your access to all your accounts through the HSBC HK App or online banking. Just use the same log on or biometric verification credentials you previously do.
The redesigned interface keeps features and services neatly organised in tabs on the bottom menu so you can navigate through the app quickly and intuitively. Now you can manage your finances, check account balance, pay bills, make FPS payments and more, all with one hand.
Everything at a glance and categorised for your clarity
Personalised settings for your convenience |
Easy managementTap the "Profile" icon in the upper right-hand corner for instant access to all your eStatements and eAdvices. You can also update your small-value payment limit and other settings to suit your banking preferences. |
Enhanced protection for your peace of mindYour privacy always comes first. That’s why you now have the option to display or hide your account balance on your Home screen for even greater security. |
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Connecting the worldGoing for a business trip or holiday? Easily set the withdrawal limit for overseas ATMs on the app in just a few seconds. |
We will continue to support most devices but will stop supporting iOS/ iPadOS versions below 12.2, and Android's x86 architecture after the update in August.
You can check the full list of supported devices here:
https://www.personal.hsbc.com.hk/1/2/special/banking/prom189
After the update, you can find your everyday banking features in the new bottom menu.
You can tap avatar icon on the top right corner of any tabs to access the Profile tab to update your settings on security, payments. notifications, etc.
Yes, your payment settings and preferences used before the app update remain the same. However, please note while you won't need to reset pre-existing settings, you will need to update new Stock Trading Watchlist and Alerts through Online Banking.
FX Order Watch and FX Rate Alerts existing settings won't be impacted, but if you'd like to create a new alert, you'll have to do so in Online Banking.
You can select the Profile icon on the top right corner of any tabs, then select 'Log off' to log off securely.
* You will need to set up your list again when you use ‘Watchlist’ on online banking or the HSBC HK Easy Invest app.
Remarks:
Log on to the HSBC HK App now and complete the designated instructions for a chance to win yourself free takeaways for a month!
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