Terms and Conditions of 2025 ‘HSBC Red Pantone™ Merchandise’ Lucky Draw
- The promotion period for the lucky draw (the 'Lucky Draw') is from 24 Sep 2025 12:00 to 30 Sep 2025 (23:59) (based on Hong Kong time and as determined by the time of receipt by the Instagram servers) (the 'Promotion Period').
- The Lucky Draw is organised by The Hongkong and Shanghai Banking Corporation Limited and its successors and assigns (the 'Bank') in the Hong Kong Special Administrative Region ('Hong Kong').
- Instagram users (the 'Entrant') can automatically enter the Lucky Draw by following the below steps via Instagram during the Promotion Period to get a chance to win HSBC 160th Anniversary limited edition HSBC Red Pantone™ Merchandise (the 'Prize').
- Complete the following steps on or before 30 Sep 2025 to enter the Lucky Draw
- During the Promotion Period, Eligible Customers have to comment the correct PANTONE code of HSBC Red on the relevant “HSBC Red Pantone™ Merchandise Lucky Draw” Instagram post which is published on HSBC HK Official Instagram post on 24 Sep 2025, and
- Follow the Instagram page of HSBC HK
- There will be a total of 50 Winners (the 'Winners') in the Lucky Draw and each Winner will receive the “HSBC Red Pantone™ Merchandise” (“the Prize”) during the entire promotion period. Each set of Prize includes 4 items in the below:
- One (1) piece of HSBC Red | PANTONE™ HSBC Red Tote Bag
- One (1) piece of HSBC Red | PANTONE™ Macchiato Cup Set
- One (1) piece of HSBC Red | PANTONE™ Red Key Chain
- One (1) piece of HSBC Red | PANTONE™ Computer Bag
- Winners will be drawn randomly by computer at the end of the promotional period. A total number of fifty (50) prizes will be given out to Winners.
- The Lucky Draw is available to all persons who satisfy the following:
- Hong Kong resident with a Hong Kong Identity Card; and
- natural persons (e.g. companies are not eligible to enter) ; and
- aged 18 years or above; and
- registered users of Instagram; and
- have completed the steps specified in Clause 3 above.
Entrants who cease to fulfil any of these criteria for the entirety of the Promotion Period will be ineligible, even if they met the criteria at the time of entry. Any person who acts in breach of any laws and regulations or who has a conflict of interest would also be ineligible from participating in the Lucky Draw. Persons who have been involved in setting up or running the Lucky Draw are not eligible to enter.
- Each Entrant:
- agrees that the Lucky Draw is in no way sponsored, endorsed or administered by, or organised by Instagram; and
- acknowledges that by participating in the Lucky Draw the Entrant is providing his or her information to the Bank rather than to Instagram; and
- grants Instagram a complete release from liability associated with the Lucky Draw, to the extent permissible by law; and
- understands that there will be no alternative route for entry; therefore, all entries for the Lucky Draw must be made via Instagram.
- There is no limit on the number of entry to the Lucky Draw and only one Prize can be won per Entrant.
- All matters relating to the drawing process shall be at the Bank's sole discretion. The decision of the Bank is final.
- The Winners will be personally responsible for any and all additional costs incurred due to the acceptance and use of the Prize.
- The announcement of the Winners will be made on the Bank's Instagram page on or before 15 Oct 2025.
- The Bank will contact the Winners by 30 Oct 2025. The Bank will provide the Winners with an email address via Instagram and invite the Winners to send the required information for identity verification by replying to the email. Upon receipt of the information, the Bank will send a confirmation email to each of the Winners. Winners are required to follow the instructions and collect the Prize according to the confirmation email. If no response is received from the Winner within a specified period of time, or if the Winner is found to be ineligible to enter the Lucky Draw, or if the Winner fails to provide the required information for identity verification, the Winner will be disqualified and the Bank reserves the right to replace the Winner or forfeit the Prize.
- The Prize is non-transferable, non-negotiable, non-refundable and non-exchangeable for cash. In particular, Prizes must not be sold or given away and may become void if this condition is breached. If the Prize offered is unavailable due to circumstances beyond the control of the Bank, the Bank reserves the right to substitute the Prize with one of equal or equivalent value. The Bank shall not be responsible for any expenses, inconvenience or costs incurred due to the delay, postponement or cancellation of any event.
- The Bank reserves the right to feature the Winners’ names and posted content on Instagram, or in other marketing or promotional materials. By completing the steps in Clause 3 above, Winner agrees to the use of his/her information.
- The Winners' personal data including Instagram account names, full names, mailing address in Hong Kong and email addresses will be collected only for the use of the Lucky Draw. The personal data may be used by the Bank: (i) to conduct the Lucky Draw and contact the Winner; (ii) to verify the Winner's eligibility for the Lucky Draw; (iii) to verify the identity of the Winner; (iv) to announce the results of the Lucky Draw on Instagram, or in other marketing or promotional materials; and (v) to administer and manage the Lucky Draw. The personal data collected will not be used to update the Bank's record. The Bank will delete the collected data within 6 months after the fulfilment of the Prize. The Winners' personal information may be passed to third parties service providers engaged by the Bank for the fulfilment of the Prize.
- By providing his/her personal data to the Bank, the Entrant agrees to the use of his/her personal data by the Bank for the purposes and to such transfer of his/her personal data as mentioned in these Terms and Conditions.
- Personal data will be collected by the Bank in accordance with the Bank's privacy policy (https://www.hsbc.com.hk/misc/pdo-notice-cards/).
- By performing the actions required under Clause 3 above, Entrants agree to participate in the Lucky Draw and be bound by these Terms and Conditions. No further written contract will be entered into. In case of any dispute arising from the Lucky Draw, the decision of the Bank shall be final and conclusive.
- No person other than the Entrant and the Bank will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provisions of these Terms and Conditions.
- The Bank does not accept responsibility for entries that are lost, damaged, defaced, illegible, incomplete, incorrectly completed or delayed by any failure or malfunction of any computer or mobile device or software or by any failure or defect in any telephone network.
- The Bank reserves the right to exclude an Entrant who violates these Terms and Conditions, tampers with the Lucky Draw, engages in abusive, deceitful or fraudulent behaviour in relation to the Lucky Draw or makes false representations or statements or violates applicable laws or regulations. If an Entrant is excluded, the Prize may be subsequently revoked and reclaimed.
- It is the Winners' responsibility to comply (at their own expense) with any laws requiring payment of any tax, duty, levy or similar impost relating to the award of the Prize, and the Bank shall have no responsibility in respect thereof.
- These Terms and Conditions are subject to prevailing regulatory requirements.
- Entrants agree that the Lucky Draw and these Terms and Conditions shall be construed and governed in accordance with the laws of Hong Kong, and that the courts of Hong Kong shall have exclusive jurisdiction over any disputes.
- The Bank reserves the right to change these Terms and Conditions at any time without prior notice and the Bank accepts no liability for any such change, withdrawal and termination. The Lucky Draw may be withdrawn or terminated by the Bank at its discretion in which case the Bank will notify you in the 'comments' section of the Bank's Instagram page and/or via email.
- In the event of any discrepancy or inconsistency between the English version and the Chinese version of these Terms and Conditions, the English version shall apply and prevail.
- Contact the Bank: facebook.promotions@hsbc.com.hk
Issued by The Hongkong and Shanghai Banking Corporation Limited